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  • Writer's pictureLaura Walker

Better Your Business: Procedures are Essential

Why Written Processes Are Essential for Business Success

In any thriving business, written processes play a critical role. Whether you're scaling up your operations or managing day-to-day tasks, having a structured approach helps ensure everyone is on the same page and works cohesively. But why exactly are written processes so crucial, and what best practices should you follow?

The Importance of Written Processes:

  1. Clear Understanding for Employees: With written processes, employees know what is expected of them. There's no ambiguity in roles, responsibilities, or expectations. Everyone understands their tasks, contributing to higher productivity and job satisfaction.

  2. Delegation Efficiency: Business owners often struggle with delegation due to the fear of tasks not being completed correctly. Clear, documented procedures reduce this fear, allowing delegation to occur with confidence that tasks will be handled consistently.

  3. Consistency and Quality Control: Written processes help maintain a standard approach, reducing variability in execution. This ensures that products and services are delivered with uniform quality, reinforcing your brand's reliability.

Best Practices for Writing Procedures:
  1. Use the 80/20 Rule: Aim to detail about 80% of the procedure while leaving 20% open for creativity and situational judgment. This framework encourages flexibility and innovation while maintaining core guidelines.

  2. Be Clear and Concise: Write in simple language, and structure your procedures logically. Use numbered steps or bullet points for clarity.

  3. Involve the Team: Engage employees in the process creation phase. Their practical insights can enhance the relevance and effectiveness of the procedures.

  4. Test and Refine: Periodically test procedures to ensure they're still practical. Gather feedback and refine the documents to keep them up to date.

Leverage AI for Writing Procedures:

AI can be a powerful ally in developing written processes. Tools like chatbots can assist in brainstorming steps, generating initial drafts, and refining language for clarity. AI can even analyze previous performance data to identify which steps deliver the best outcomes, helping to streamline your procedures over time.

Written processes provide structure, facilitate delegation, and foster consistency in your business. By using best practices and leveraging AI tools, you can craft procedures that empower your team and support sustainable growth.


Need help getting started? Procedure writing doesn't have to be complicated. At Walker Tax, we use Microsoft OneNote for shared procedures, and have a Cognito form for employees to submit new procedure ideas and yes, we use ChatGPT to combat writers' block.

Contact us today to help Better your Business! or 651.408.5189

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